Forum » Site Support » Topic

No notifications for when someone posts on your music tracks.

12-Jan-2024 | 4:18 AM
I've been noticing, that there are no notifications when someone posts on a music track, IE, I uploaded a few tracks and there has been comments on them, but unless I specifically head to each and every track, I don't know if there are comments on them, and if I were to reply to comments, no-one knows the reply even exists, because there are no notifications, nor is there any email notifications, the only notifications that are seen is when there are any personal messages.

I would like to see something like "Blah Blah Blah posted a comment on your song called 'blah blah blah'", or "A reply has been posted to your comment on blah blah blah".

Instead of fixing cosmetics, fix and/or add features that are more important than cosmetics.
Comments
artist
There's a feature/option for this. If you go to your backstage > preferences > Email notifications, you can choose to receive (or not) exactly the notification you ask for : Song comments, Blog comments and Forum topic comments. Hope it helps. (And maybe check your spam folder too...happens sometimes)
11 months ago
I have everything in my preferences set to yes for email notifications, and I'm not getting any either in my inbox or spam, so it can be assumed, that notifications via email doesn't work. I've seen posts on my projects and no notifications, I'm seen replies to comments, and no notifications, @Dyl, I should have got a notification that you posted in this topic, but I didn't, I have to literally do everything manually.
11 months ago
admin
The email service behind the site deactivated your email address because a previous email had a "hard bounce", which is defined as: "A hard bounce is an email that has failed to deliver for permanent reasons, such as the recipient’s address is invalid (either because the domain name is incorrect, isn’t real, or the recipient is unknown." I activated your email address again, so we'll see what happens.
11 months ago
@Dr_J, I get emails to that email address all the time, it's a protonmail service, that I use specifically for my music studio, and I give that out ONLY for anything that's music related.
11 months ago
I can confirm now, that the email notifications do work, thanks Dr_J
11 months ago
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