Forum » Site Support » Topic

Internal Server Error

23-Oct-2023 | 2:57 PM
I have already reported this bug as a message to the admins
But I was suggested to create this post as there may be more observations that can help Dr. J fixing what needs fixing.
So not an encouragement to post "me too" messages. We are many on chat that has confirmed the following.

When you view the site without being logged in - most - but not all - song pages create a white empty page with the words Internal Server Error.

When you login you can view all songs.

Later we discovered that the https://www.ibandstand.com/topics/86 also creates Internal Server Error. Even when logged in. But that one seems to be happening to some and not to all. Happens to me.

If any other situations create Internal Server Error - it may help posting them below. Post exact URL and also which browser, and if you were logged in or not. That can be important to track the root cause of the bug.
Comments
artist
When I click on the link I get error but when I type it into the URL bar, it works.
Latest song: Why?
1 year ago
Just learned one more thing for the https://www.ibandstand.com/topics/86 issue. The real URL is https://ibandstand.com/topics/86. Somehow the URL when in the chat room gets prepended the www prefix and that fails no matter who you are. The issue with the songs is not caused by www prefix. I check carefully. There is no www. in front of the URLs when you try to view the page without being logged in. So the /topics/86 thing is a red herring. Sort of. The www prefix works in most of the site but not with forum URLs
1 year ago
More info. Looking up this very page in a Firefox without being logged in also causes Internal Server Error. So it is not only songs.
1 year ago
admin
Hopefully fixed now. Let me know if problem persists.
1 year ago
artist
I just now did a search (using the site search box) for "Dr J" on my Pixel6 and was hit with an internal server error.
1 year ago
I do not see the problem any longer. Thanks for the very quick fixing Dr_J
1 year ago
admin
Fixed the bug reported in this topic. Also, hopefully fixed the search bug reported by MattGranz
1 year ago
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